At the website associated with our kratom magnesium citrate product, located at https://kratom-magnesium-citrate.kratom-planet.com (hereafter referred to as ‘the Company’ or ‘we’), maintaining your privacy and protecting your data are of utmost importance. This Privacy Policy is designed to provide comprehensive information on our handling of personal data, in line with various international privacy regulations such as Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD), California’s California Consumer Privacy Act/California Privacy Rights Act (CCPA/CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.
This policy is applicable to all interactions with our website, applications, services, and products. Please note that this privacy policy does not extend to external platforms, applications, products, or services which may be accessed via links from our platform; each of these is governed by their respective privacy policies.
Our privacy policy covers the following processing activities:
- Engaging with our applications and services as a user who has been granted authorization
- Browsing our websites that fall under this Privacy Statement
- Interacting with us through communications such as newsletters, emails, phone calls, or text messages/SMS
In the course of these interactions, we may collect various types of personal data, including but not limited to:
- Account details necessary for user management and support
- Payment information to process transactions securely
- Financial data relevant to invoicing and accounting practices
- Purchase histories to facilitate service and product recommendations
- Mobile device identifiers that assist in tailoring experiences and improving functionality
- Location data where required for location-based services or to comply with legal obligations
- Feedback provided by users to enhance our products and services
- Social media information when you interact with us on these platforms
- Product details related to the items you have purchased or shown interest in
This personal data may be collected through various means, including user input during account creation or transactions, interactions with our applications, and through automated technologies such as cookies. Additionally, third parties that interact with our services may provide us with personal data, always under the terms of their privacy policies.
We employ a range of cookies to enhance user experience and for analytics purposes. These cookies are categorized into Strictly Necessary, Preference, and Analytics, each playing a specific role in optimizing your interaction with our services. Users can manage their preferences regarding non-essential cookies using our dedicated Cookie Manager tool.
We maintain a data retention policy that ensures personal data is kept only for as long as necessary to fulfill the purpose for which it was collected or as required by law. Upon completion of these purposes, we take appropriate measures to delete or anonymize the data in our possession.
To safeguard your personal data, we have implemented organizational and technical measures that include encrypted communication channels and partnerships with secure third-party processing entities.
We recognize the importance of protecting children’s privacy. Our services are not intended for, nor do we knowingly collect any personal data from individuals under the age of 18 without obtaining verifiable parental consent in accordance with applicable law.
As a user, you have certain rights under privacy regulations depending on your location. These rights include, but are not limited to:
- Accessing your personal data that we hold
- Correcting any inaccuracies in your personal data
- Requesting the deletion of your personal data where it is no longer necessary for us to retain it
- Restricting the processing of your personal data in certain circumstances
- Receiving your personal data in a structured, commonly used, and machine-readable format
- Objecting to the processing of your personal data based on our legitimate interest or for direct marketing purposes
- Opting out of promotional activities without any negative consequences
- Filing an appeal or complaint with us or the relevant supervisory authority
- Withdrawing your consent at any time where you had previously provided it
We commit to updating this policy as necessary and posting those changes on our website.
For any inquiries, unsubscribe requests, or data-related questions, please reach out to us via email at [email protected] or through written correspondence to the address provided on our website. Our team is dedicated to addressing your concerns and ensuring your privacy is respected.